Diamond Dollars make it easy for Temple students, faculty and staff to make purchases on campus. Deposits can be made through cash, check, credit card, tuition billing or payroll deduction. Making a deposit into your account is easy and can be done in any of the following ways.

• Credit card deposit: You will need the TUid to complete this deposit online. Note that the credit card company may charge a 'convenience fee' for processing.
• Charge to your tuition bill: ​Log in to TUportal using Deposit via Student Bill and select "make a deposit." Select "student bill" tab and complete the required information. Funds will be applied to your Diamond Dollars account immediately. 
• Financial aid authorization: As a student with financial aid awards (which may produce a refund) you can have all or a portion of your refund applied to your Diamond Dollars account. Follow the instructions above for charging your tuition.
• In-person at the OWLcard office located on the Food Court level of the Howard Gittis Student Center, Suite 101 on Temple's Main Campus.

Faculty/Staff/Administration

Employees can deposit money through cash, check, credit card or payroll deduction form. Don't forget, if you use a mileage or reward based credit card, you can turn all of your on campus purchases into rewards.  

What is a Diamond Dollar account?
Your Diamond Dollar account is a convenient way to make purchases on campus. Just deposit funds into your account and the need to carry cash, checks, or credit cards is eliminated. Your university ID (OWLcard) will instantly access those funds on deposit.

Will I be charged for a Diamond Dollar account?
No, there is no charge to establish a Diamond Dollar account.

How much do I have to invest if I only want to try the Diamond Dollar program?
There is no minimum deposit required to begin using Diamond Dollars; however, we suggest a $250 deposit to really give the program a try.

What is the $1.50 transaction fee?

When using a credit card to add money to your Diamond Dollars account there is an additional $1.50 online processing convenience fee charged by the credit card company. To avoid this fee, we accept cash or checks in person or via mail at our office and cash in person at our Value Transfer Station on the second floor of the TECH Center. Employees have the option to automate their monthly deposit using the payroll reduction plan.

Can I withdraw cash from my Diamond Dollars account? 
No. Money deposited in your account can only be used for purchases. Once deposited, funds will not be refunded unless an individual is leaving the university, and then only amounts in excess of $10.

Do I lose the money in my account at the end of the semester? 
No. Funds in your account rollover semester to semester and year to year.

Can I put money into my account by charging it to my tuition? 
Each Fall and Spring semester, students who are registered and confirmed may deposit money into their Diamond Dollars account by adding it to their tuition bill. This option is only available for the first few weeks of the semester. We recommend discussing this option with anyone who may be paying or assisting with tuition bills, as this will INCREASE your tuition bill.

How will I know what my Diamond Dollar account balance is?
You may access your balance, at any time, through the Diamond Dollars web site or ask a cashier when you make a purchase.

What if I want to know where I have spent my funds?
Diamond Dollar account transaction information may be accessed through the Diamond Dollars web site.

How long can I use my Diamond Dollar account?
Funds are available as long as you are a student, faculty, or staff member in good standing.

Is there anything that I am prohibited from buying with my Diamond Dollars?
Gift Cards of any kind and any illegal products or activities cannot be purchased with Diamond Dollars.

Can my Diamond Dollar account be charged without my permission?
All charges require the presentation of your OWLcard (Temple University ID). You will not be held accountable for a charge to your Diamond Dollar account once you have reported the card lost or stolen. (See details in the Rules and Regulations).

How should I best protect the funds in my Diamond Dollar account?
Since the account information is stored on the magnetic stripe on the back of your OWLcard, we recommend you observe the following precautions.
     • Safeguard your OWLcard at all times.
     • Do not lend your OWLcard.
     • Avoid storing your OWLcard next to magnets.

Report lost or stolen OWLcards immediately to our office (215-204-3140) or to the Temple University Police (215-204-1234).

Can I make a deposit by phone? Where can I make a deposit? 
No. You can make a deposit either in person at our office, the Value Transfer Station (VTS) at the TECH Center, or on our website.

Can I use my Diamond Dollars to purchase parking services?
Yes, but Parking Services operates on a separate system. You cannot use your Diamond Dollars to enter the parking lots. You must go to the Parking Services office inside the Montgomery Garage (1859 N. 11th St.) to transfer your Diamond Dollars to your parking account.

What is a printing allocation?
A printing allocation (or "Print Quota") is a noncash amount distributed to all currently enrolled students to be used for free black and white laser printing at Temple. At the end of each six-month period any remaining balance is deleted and you receive a new quota if you are enrolled in upcoming classes. There are no refunds or transfers for unused quota balances. For more information, see temple.edu/printing.

Can I use my printing allocation for other Diamond Dollars purchases ?
No. Your printing allocation has no cash value and can only be used for laser printing in Temple's computer labs.

How can I see my current printing allocation balance ?
You can see your current balance in the "Printing Allocation" section of your Diamond Dollars web account. In a computer lab, swipe your OWLcard at any printing terminal, then touch the "Account Balances" button on the lower left side of the screen. This will display your individual printing allocation and Diamond Dollars balances.

How do I close my Diamond Dollar account?
Cardholders must submit a written request for refund to the OWLcard/Diamond Dollar office. Students will be refunded through their tuition account. Faculty and staff will be refunded in their final payroll payment. (See details in the Rules and Regulations).

Does the OWLcard office provide passport photos?
Yes. We currently take passport photos Monday–Friday, 10 a.m.–3 p.m. A set of two photos (provided for your application) is $10.

Any questions, problems or comments can be directed to [click-for-email].

Rules & Regulations

Temple University provides every student, faculty and staff member an official identification card that includes the person's picture, name and function. This university ID card is known as your OWLcard and is the property of Temple University. The OWLcard must be surrendered upon demand or when the relationship for which the card was issued is no longer in effect. The OWLcard sets forth access levels and/or access restrictions either visibly or through encoding devices on or embedded within the card. Gift Cards of any kind cannot be purchased from any vendor with Diamond Dollars.

Withdrawals / Refunds

• Diamond Dollars may be used at any time so long as the individual cardholder maintains an affiliation with Temple University. Withdrawals will not normally be made to individuals who are or are expected to maintain an affiliation with the university. When an individual, either voluntarily or involuntarily ceases to maintain a university affiliation the individual must submit a written request for closure to the OWLcard office.
• Diamond Dollars balances for students will be applied to the student's tuition account and refund checks will be mailed to the student's address of record.
• There is a $10 minimum for all account closeouts. The university will not process refunds for less than that amount.
• Diamond Dollars balances for employees will be applied to the employee's payroll account and issued as a part of the employee's final payroll payment.
• Refunds involving individual purchases should be discussed directly with the merchant. Each merchant has the ability to process their own refunds for customers.

Deposits

• Tuition billing: Diamond Dollars account holders will be permitted to deposit a maximum of $1,000 per semester into their Diamond Dollars account via billing to their tuition account.  Diamond Dollars reserves the right to refuse any tuition billing request if the account holder is not in good financial standing with the university.  These funds cannot be used to pay tuition. This feature is NOT available throughout the year, ONLY at the beginning of fall and spring semesters.
• Checks: The maximum dollar amount for a check deposit is $1,000.  Account holders wishing to deposit in excess of this amount must visit our website to process an e-check deposit.
• Credit cards: The maximum amount for web deposits made through credit card will be $1,500 and a convenience fee from the credit card service provider may be charged.
• Multiple deposits: If multiple deposits are made to the same cardholder account, Diamond Dollars reserves the right to "hold" subsequent deposit funds until the initial deposit has been confirmed. Credit card deposits typically take three to seven days to process, while hand written checks take 10–17 days to clear.

Liability

Individual cardholders are responsible for the safe keeping of their OWLcard. It is the responsibility of the individual cardholder to report any lost or stolen cards immediately upon discovery of the loss or theft. Individual cardholders shall not be liable for any expenditures made with their OWLcard once the card has been reported as lost or stolen to the proper authorities. Liability shall be limited to $50 for any card properly reported as lost or stolen. Written documentation of the theft or loss must be submitted to both the Temple University Police and the OWLcard office to be relieved of any liability for loss. Where applicable, documentation must include copies of reports to local police.

On the main campus, you must come to the OWLcard office (Howard Gittis Student Center, first floor suite 101 next to the food court) for replacement of your OWLcard. The fee for replacing a lost, stolen or damaged card is $20. You can pay your fee with cash, Diamond Dollars or bill your tuition. All OWLcards must be reactivated in person or via the secure website.

Replacement cards are also issued on the Ambler Campus and Center City Campus.

Non-negotiable Payments (Returned Checks, Money Orders or Credit Card payments, etc.)

Any items used to fund Diamond Dollar accounts which are returned as non-negotiable (i.e. insufficient funds, account closed, exceeding credit limits, etc.) will be assessed a processing fee of $25.00 plus any charges levied by the financial institution. Charges plus the face value of the transaction will be charged to the individual's Diamond Dollar account.

Inactive Accounts

Diamond Dollars accounts showing no cardholder activity during the previous 12-month period are considered inactive. Inactive accounts will be assessed an annual $25 inactivity charge. A notice of inactive account status for balances in excess of $100 will be sent to account holders at their last known address.

Error Resolution

Any requests for adjustments must be made in writing to the OWLcard office within 30 days of the transaction date. Requests for adjustments to accounts must be accompanied by sufficient documentation (receipts, cancelled checks, etc.) to allow for research and resolution. The office will respond within five (5) working days of receipt of the written request and documentation.

 Any questions, problems or comments can be directed to [click-for-email].